Shipping & Delivery

Clear delivery timelines and worldwide shipping, designed for a smooth and transparent experience with TenToes™.

Shipping Origin

All orders are processed and shipped from our fulfillment locations in Europe. Depending on product availability and destination, shipments may be dispatched from Germany or other EU logistics centers.

We always choose the fastest available courier for your location.

Order Processing Time

Orders are processed within 1–2 business days. During peak seasons, processing times may extend slightly.

Estimated Delivery Times

🇩🇪 Germany

  • 3–5 business days

🇪🇺 EU Countries

  • 3–5 business days

🌍 Outside EU

  • 5–7 business days

🌐 Africa (including Nigeria)

  • ≈ 15 business days (customs delays may apply)
Delivery times may vary due to customs, local postal services, and peak periods.

Couriers We Use

We work with various international and local couriers depending on the destination to ensure timely delivery. This may include national postal services, express couriers, or regional delivery partners.

Tracking Information

A tracking number will be emailed to you as soon as your order has been shipped. If tracking is not immediately active, please allow 24–48 hours for the carrier to update the status.

Customs & Import Fees

Some international orders may be subject to customs duties, taxes, or handling fees depending on your country’s regulations. These are the responsibility of the recipient.

Delivery Issues

If your order is delayed or tracking updates stop, please contact us at admin@tentoes.net. We will immediately investigate with the courier and provide updated information.